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TRUST & TRANSPARENCY

Medical editorial policy

How we aim to make health information clear, useful, evidence-informed and accountable.

Purpose and scope

Website content is educational and supports conversations with qualified clinicians. It does not diagnose, prescribe, guarantee outcomes or replace emergency care. Commercial priorities must not determine a clinical recommendation.

Our publication standard

  1. Choose a specific patient question and define one primary search intent.
  2. Research authoritative guidance and current evidence appropriate to the topic.
  3. Write in plain language while preserving meaningful risks, uncertainty and alternatives.
  4. Have a clinician with relevant expertise review the medical statements.
  5. Display the author, named reviewer, qualifications, review date and source list only after verification.
  6. Re-review high-risk or rapidly changing subjects sooner than stable educational topics.

Sources and corrections

Preferred sources include national public-health authorities, recognised clinical guideline bodies, professional associations and peer-reviewed evidence syntheses. We distinguish general information from Lotus-specific services. Material corrections should be recorded and republished promptly.

AI use

AI may assist structure, readability or research organisation, but it is not a medical reviewer. AI-generated clinical claims must be checked against sources and approved by a qualified human clinician before review attribution is added.

Review status

Clinical pages cite national and international guideline sources and are being assigned named clinical reviewers from the Lotus medical team; where a reviewer is named, the page shows the reviewer, the review date and the next review date. Doctor profiles show qualifications and registration numbers, with links to public directory profiles where they exist.

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